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Terms and Conditions

  • Before you book a private or social session at one of our fields, we require you to read and tick to say you agree with and will abide by our Terms & Conditions Gonerby Dog Park is owned and operated by JJ Holdings and are fully insured, however, use of the Fields shall be entirely at the user/hirer’s own risk.

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  • We will not be held responsible for loss, theft, injury, damage or accidents sustained to personal property, individuals or animals whilst using the field, pond or on the property.

 

  • Pond use, is entirely the owner’s decision and is fenced so those not wishing to use it, can avoid it. Please ensure you do not leave a dog or child unattended in the pond area.

 

  • All vehicles parked on the property are left entirely at their owner’s risk. We accept no responsibility for damage, accidents or otherwise, whilst they are on the premises.

 

Dog’s Health & Handling

 

  • All dogs using either of our fields must be fully up-to-date with their flu inoculations.

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  • Due to our current insurance policy, we sadly can not host  XL Bully Type dogs. We hope to change this in the near future.

 

  • Although our fields are fully enclosed and fenced, we will not be held responsible for your dog escaping from any of our fields. During Field Hire the client is to be held responsible for their dog at all times.

 

  • Choke chains, prong collars and electronic devices are not allowed. Harsh handling of dogs, either verbal or physical is not allowed.

 

  • Please make sure your dog’s vaccinations and wormers are up to date. If your dog, or any it lives with, is showing ill health (coughing, diarrhoea, vomiting, general lethargy etc) you must cancel the session.

 

  • Do not enter the field until the previous customer has securely exited the field with their dog.

 

Conduct and Behaviour

 

  • Whilst your booking is for either 1 or 2 hours, each booking slot is for 50 mins or 1 hour 50 minutes. This allows for field time and 10 minutes to clear up, get back to your car and exit the field and parking area so it is vacant for the next person’s booking – on the hour. Anyone remaining in the field over their allocated time will need to pay for the extra slot and be discouraged from re-booking.

 

  • Any owners who cannot get their dogs back at the end of their session must notify Sarah on 07967732995. Any additional sessions due to overrunning the time slot, must be paid for.

 

  • If the user arrives late, the booking cannot be extended.

 

  • Please be courteous to other field users when entering or exiting the field. Bad manners will not be tolerated.

 

  • Any breakages or damage to the field will be paid for by the dog owner. Please notify of us any damage to equipment or fencing. Failing to do this could result in a ban.

 

  • It is your responsibility to clean up after you dog. Please place poo bags in the bin provided. Do not exceed the number of dogs booked for.

 

  • It is the user’s responsibility to ensure the gate is closed whilst in the field, you may lock yourself in with the padlock if you wish.

 

  • No litter or food is to be left in the field as this presents a risk to users and their dogs.

 

  • No organised group bookings without prior consultation and agreement with the field owners. Contact Sarah on 07967732995 or sarah@gonerbydogpark.co.uk

 

  • Do not book for more than 2 consecutive hours without our agreement.

 

  • Payment for field hire is made prior to arrival.

 

  • Appointments may be rescheduled via a link in your booking email up to 12 hours prior to your booking. Once you have booked you cannot cancel but may reschedule, however exceptions may be made in exceptional circumstance, please contact Sarah on 07967732995 or sarah@gonerbydogpark.co.uk.

 

The Field

 

  • This agreement does not create any rights over the land and the user/hirer accepts that the landowner maintains control and possession of the field at all times.

 

  • We inspect the field and fencing daily to maintain security but please notify a member of the Team if you have any concerns. CCTV is in operation.

 

  • Any equipment and enrichment supplied within the field is for use by dogs only and is used at your own risk.

 

  • Users must inspect the field to ensure that it is suitable for use by their dog(s), ground conditions, fence height, proximity to farm animals etc.

 

  • During poorer weather the field may be muddy and waterproof boots are advised.

 

  • Children are welcome on the field but must be supervised by an adult at all times, but please prevent them from shouting or screaming – again to respect neighbours.

 

  • Gate Code will be sent via EMAIL before your booking. If this does not arrive contact us. If you make your booking less than an hour before your appointment start time, call or text Sarah on 07967732995 for the gate code.

 

Data

 

  • We only retain your contact details in the event of having to contact you regarding your booking. The information is not shared to any other parties.

 

  • Any photos/videos you send us of your dog’s time in the field may be used on our social media and website unless you instruct us otherwise.

 

General

 

  • We agree to provide the services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, the Client expressly waives and relinquishes any and all claims against Gonerby Dog Park, JJ Holdings and the land owners The Thompson Trust and The Beddows Trust.

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